Frequently Asked Questions
Everything you need to know about Felix Sam and his brand.
Is this Felix Sama’s official merchandise?
Yes. All items sold here are 100% official and designed exclusively under Felix Sama’s brand. When you shop with us, you’re supporting the artist directly.
How often are new merch drops released?
Felix Sama’s merch comes in limited-edition drops. Once a collection sells out, it won’t return. Stay connected through our newsletter and socials to never miss the next drop.
What sizes are available for the apparel?
Most clothing items are available in unisex sizes XS–XXL. Size availability may vary by drop check the size chart on each product page for exact measurements.
Are the items limited edition?
Yes. Every drop is exclusive and made in limited quantities. Once it’s gone, it’s gone.
Do you ship internationally?
Yes! We ship worldwide. Shipping times vary by region, but every order includes tracking so you can follow your package.
How long does shipping take?
U.S. orders typically arrive within 5–10 business days. International orders may take 10–21 days depending on customs.
Can I change or cancel my order?
We can update or cancel orders within 24 hours of purchase. After that, the order may already be in production or shipped. Contact support as soon as possible for help.
Do you offer expedited shipping?
Yes, express shipping options are available at checkout for select regions.
What if my order arrives damaged or the wrong size?
No worries we’ve got you covered. If you receive a damaged item or the wrong size, contact our support team within 14 days of delivery and we’ll arrange a replacement or exchange.
Do you accept returns or refunds?
Because most items are made to order, we only accept returns for defective or incorrect products. For sizing issues, reach out to our support team to discuss an exchange.